Getting Started
Test your AI agents with realistic user simulations in minutes.Quick Start
Connect your agent and create test scenarios in three simple steps.
Supported Agent Types
UserTrace works with all major AI agent architectures and platforms.Voice Agents
Test telephony-based, WebRTC, and voice platform integrations (Vapi, Retell, LiveKit, Pipecat).
Chat Agents
Evaluate custom APIs, WhatsApp Business, Slack bots, and prompt-based agents.
Platform Integrations
Direct integration with popular voice and chat platforms.
API Endpoints
OpenAI-compatible Chat Completions and webhook integration.
How It Works
Create realistic testing scenarios with our four-component framework.Scenarios
Define realistic testing situations based on your users’ actual needs and contexts.
Personas
Simulate authentic user behavior patterns, communication styles, and decision-making.
Evaluations
Set pass/fail criteria to measure agent performance and quality metrics.
Simulations
Execute tests and get detailed insights on agent performance and user satisfaction.
Key Benefits
Why leading AI teams choose UserTrace for agent evaluation.Realistic Testing
Test with authentic user personas and real-world scenarios, not generic test cases.
Comprehensive Coverage
Support for voice, chat, API-based, and platform-integrated agents.
Fast Integration
Connect your agent and start testing in minutes with minimal setup.
Actionable Insights
Get detailed conversation analysis and specific improvement recommendations.
Trusted by Leading AI Teams
See how teams use UserTrace
Learn how Grammarly, Adaface, and Virtual Internship improve their AI agents.